FAQs

faq
Ndeipi mitengo yako?

Mutengo unoenderana nechinhu, chimiro uye kushongedzwa kupi, iyo yakakosha chimiro ichawedzera mutengo wekugadzirisa, iyo yakajairwa yepasi dhizaini yakawedzera mutengo kukwikwidza, isu tinopa mutengo wakanakisa unosangana nezvinodiwa zvako zvinoenderana nezvaunoda.

Iwe une hushoma hwekuodha huwandu here?

Bamboo collections, minimum quantities will be 2000pcs of each, for PLA collections, minimum quantities will be 12000pcs of each, if you have special request looking in smaller quantities, please contact anna.kat@sustainable-bamboo.com

Unogona here kupa magwaro akakodzera?

Hongu, tichapa Invoice, Packing list, Airway Bill, Testing(yemukati) report semagwaro anogara aripo, Nyika yekwakabva, COC(certificate of confirmation) GSP(Certificate of Origin), MSDS, Voluntary certification support ye(Ecocert, Cosmos, BDIH, Vegan etc.) ichave yakawedzerwa magwaro akabvunzwa.

Ndeipi avhareji yenguva yekutungamira?

Kune sampuli, nguva yekutungamira ndeye 7-10days.Pakugadzirwa kwemazhinji, nguva yekutungamira ndeye 45-60 mazuva mushure mekugamuchira muripo wedhipoziti.Nguva dzekutungamira dzinoshanda kana (1) tagamuchira dhipoziti yako, uye (2) tawana zvigadzirwa zvako zvekupedzisira zvekubvumidzwa.Kana nguva dzedu dzekutungamira dzikasashanda nenguva yako yekupedzisira, ndapota enda pamusoro pezvaunoda nedhipatimendi redu rekutengesa.Muzviitiko zvese isu tichaedza kugadzirisa zvaunoda.

Ndedzipi mhando dzenzira dzekubhadhara dzaunogamuchira?

You can make the payment to our bank account,  regularly we do 50% deposit, 50% balance before delivery. If for special required, please reach to anna.kat@sustainable-bamboo.com.

Chii chiri chigadzirwa waranti?

Isu tinovimbisa zvinhu zvedu uye mabasa.Kuti tive nechokwadi chekuedza kwedu kwehunyanzvi uye kutonga kwekugadzira, Isu tinopawo mushure mekutengesa sevhisi timu kuti itarise mamiriro ekutengesa-shure kwezvigadzirwa kuitira kuti tive nechokwadi chebasa rako remahara kubva pakutanga kwekubatana kwedu kune zvigadzirwa mushure mekutengesa. .

Iwe unovimbisa zvakachengeteka uye zvakachengeteka kuendesa zvigadzirwa?

Ehe, isu tinogara tichishandisa yakagadziridzwa kurongedza pallete kurongedza yedu yega yega maitiro ezvigadzirwa, ive nechokwadi kuti zviri mukuchengetedza kurongedza.Isu tinoshandisawo chigadziko chetembiricha chenguva dzose kune zvimwe zvigadzirwa zvakakosha sePLA kuti tive nechokwadi chekuti zvinochengeta mhando yakanaka mushure mekufamba kwenguva refu.Kune zvinhu, tinoshandisa wepasirese akavimbiswa shamwari kwemakore mazhinji, kana iwe uine wakasarudzwa, isu tinofara kushanda nemirairo yako.